They reply to customers, take requests, fill in the CRM and assign tasks to managers. They connect to Telegram, Instagram, amoCRM, Odoo and MoySklad.
Each agent is built for one specific task and launched with a measurable outcome: response time, number of requests processed, manager time saved.
Answers questions about prices and availability, qualifies customers, books visits or calls.
Triggers at a pipeline stage: fills in fields, moves the deal, hands “hot” leads to a manager.
Checks availability, books, sends reminders and reschedules — for clinics, salons and auto service centers.
Transcribes calls in Uzbek and Russian, scores script compliance and writes a summary to the CRM.
Answers questions like “unpaid invoices older than 30 days”, fills AI fields, creates records from PDFs.
Reads invoices, waybills and contracts and creates draft records — a person approves them.
Answers staff questions from SOPs, price lists and manuals, citing the source.
Reviews chats and calls daily and flags unanswered requests and delays.
Draft posts in Uzbek and Russian, a weekly ad performance report and alerts on anomalies.
Before offering AI agents to clients, we use them in our own work: 24 specialized agents for leadership, finance and legal, marketing and sales, and IT. Tasks are assigned by text or voice message.
specialized agents: CEO, finance, legal, marketing, Odoo architect and more
Access via a Telegram bot — text, files and voice messages
voice commands are transcribed to text and executed after confirmation
internal knowledge base: agents rely on company documents
We don't build a “chatbot” — we build part of a business process. That's why we put the process and data in order before building the agent.
We agree on what the agent does and how results are measured: for example, “reply to a request within 1 minute”.
Prices, stock levels, FAQs, scripts and documents are cleaned up. AI doesn't work without clean data.
We document what the agent answers, when it hands over to a person and what it must never do.
Connects via API to Telegram, Instagram, amoCRM, Odoo, MoySklad and Google Sheets.
We test on real conversations and fix errors, then roll out in stages.
Conversations and results are reviewed weekly, and the knowledge base is updated.
If a claim can't be backed by a number or a fact, we don't promise it.
The agent answers only from an approved knowledge base. If there's no clear answer, the question goes to a person. Prices and terms are fixed in the rules.
A messy CRM makes a poor agent. That's why we start by cleaning up data and processes.
Text chat works well; in voice, dialects and mixed Russian-Uzbek speech are still hard. Quality is tested on the client's own recordings.
Platform AI limits (tokens, credits) grow with volume. The monthly budget and limits are calculated in advance.
Meta's 24-hour response window, Telegram business bot rules — every scenario is built around these constraints.
Under Uzbek law, certain data (biometrics, for example) must be stored inside the country. Data flows are agreed with a lawyer at the start of the project.
Yes, in text chat it works in Uzbek (Latin and Cyrillic), Russian and English. For voice messages, we connect speech recognition services that support Uzbek; quality is checked on real recordings during testing.
The agent relies only on your knowledge base; if there's no clear answer, it passes the question to a manager. Key decisions such as prices, discounts and contracts are never made without human approval.
The agent gets only the data it needs for the task, and access rights are restricted. The procedure for handling personal data is agreed at the start of the project.
A single-channel, single-task agent usually takes 2–4 weeks: data preparation, integration and testing. Complex agents connected to several systems are rolled out in stages.
First you need a place where requests land. We usually implement amoCRM or Odoo CRM first and then connect the agent — otherwise the requests the agent takes will get lost again.
We review your processes and recommend a specific task, KPI and plan for your first agent.